Automotive Sales Consultant/Audi Brand Specialist -Audi Kirkwood

US-MO-Kirkwood
5 days ago
Job ID
06.05.2017-1969
# Positions
3
Category
Sales
Audi Kirkwood
Type
Regular Full-Time

Summary

The Opportunity: 

Audi Kirkwood is the newest addition to the Ballweg Automotive Family. We are looking for an experienced luxury Sales Professional to sell and lease new and pre-owned vehicles.

 

As we are celebrating 2 years of service in this market, we want to share information about our company and seek applicants who are interested in our future employment opportunities, including the pay and benefits that we have established for our new business.  This is an exciting time for us to serve customers with enthusiasm in Missouri, just like have done across Wisconsin and Minnesota with our existing facilities.  All interested and qualified individuals are invited to participate in our hiring process and we thank you for considering our team because finding the right team members is the building block for success .

 

Trust, respect, integrity and commitment to the communities we serve as well as our guests is the foundation of Ballweg.  Our culture fosters this model and with our great employees, and it’s our guide each day for how we conduct business.  If you share these same values then you will feel right at home when joining the our Audi Kirkwood team. Now is the time to upgrade your career and your future. It starts with taking the first step!

 

Our Story: 

Ballweg started out in 1965 as a single Chevrolet dealership in Sauk City, WI and today, has grown to five dealerships across multiple cities throughout the state of Wisconsin and Minnesota.  Ballweg is committed to its communities and customers offering the best in class team members, state-of-the-art facilities and diversification of product lines to provide the best service possible. 

 

 

 

 

 

Responsibilities

Acts as ambassador on behalf of Audi Kirkwood and Ballweg Family of Dealerships.

Becomes absolute product knowledge expert.

Completes profile sheet, silent walk around and demonstration drive with every prospect.

Utilizes one the most current forms of Sales Proposal Sheet.

Sells and leases and delivers a minimum of 10 units per month and keeps a 12 unit 90 day average for participation in any sales contest.

Approaches, greets with standard greeting and offers assistance or direction to any customer who enters the dealership showroom or sales lot.

Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.

Explains fully product performance, application and benefits to prospects.

Describes all optional equipment available for customer purchase.

Offers test drives to all prospects. Follows Dealership procedure to obtain proper identification from customer prior to test drive.

Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty and paperwork.

Maintains frequent contact with manufacturer and other vendors to ensure a thorough knowledge of current leasing, sales and incentive programs.

Offers customer a follow-up visit (at dealership or off site) to review vehicle’s options.

Ensures that every customer is completely satisfied with the delivery and performance of their vehicle. Establishes procedures for addressing customer concerns or complaints promptly

Maximizes the profitability of each sale by offering vehicle accessories and aftermarket services.

Utilizes prospecting and follow-up system.

Exhibits high level of commitment to customer satisfaction.

Knows and understands the federal, state and local laws which govern retail automotive sales.

Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.

Attends product and sales training courses as requested by management.

Keeps abreast of new products, features and accessories and their benefits to customers.

Ensures that a manager has an opportunity to meet each customer.

Provides support for the Sales Manager as requested.

Attends product and sales training courses as requested by the Sales Manager.

Turns 100 percent of closed deals to finance, along with properly completed paperwork (insurance information, trade title, etc.).

Writes complete sales orders and processes paperwork in accordance with established dealer policies.

Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty and paperwork.

Introduces customers to service and parts department team members. Emphasizes to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.

Follows up on all post-delivery items, tag/title work, “we-owes” and special requests to be sure that all customers’ expectations are met.

Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Maintains a prospect development system.

Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.

Adheres to all standards as required by our manufactures and the dealership. 

Qualifications

General sales and customer service experience preferred.

Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.

Must have the ability to establish productive, cooperative relationships with customers, vendors, co-workers and management.

Must be self-motivated with a competitive spirit and strong work ethic.

Must have the ability to communicate effectively with people in an articulate manner.

All necessary factory training must be maintained.

Travel to other Ballweg locations along with our manufacture’s training and other relevant training courses required.

Must maintain a valid driver’s license for occasional travel requirements and have the ability to operate manual transmission vehicles.

A professional appearance and manner consistent with Ballweg culture must be maintained. 

Work Schedule

 

Sales Professional Hours

Sales Professionals will have a set schedule with start and end times between the hours of:

Monday:              9:00am-9:00pm

Tuesday:              9:00am-6:00pm

Wednesday:      9:00am-9:00pm

Thursday:            9:00am-6:00pm

Friday:                  9:00am-9:00pm

Saturday:             9:00am-5:00pm

 

Subject to change based on business need or the discretion of the general manager.

 

Compensation and Benefits

Compensation:

$40,000-$100,000+

 

This position is classified under the Salesman exemption; therefore, Audi Brand Specialists/Client Advisors are exempt from overtime pay.

 

The benefits, terms, and conditions for employment are better described in the Summary of Benefits and Employee Handbook, which can be reviewed at www.audikirkwood.com

 

Employment with Audi Kirkwood is considered “at will”, meaning that either the company or the employee may terminate the employment relationship at any time with or without cause or notice.

 

For a complete job description, to learn more about the pay and benefits for this opportunity, to apply or to simply learn more about Audi Kirkwood, visit us online at www.audikirkwood.com

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