Sales Professional - Salary: $40,000 + BONUSES & INCENTIVES! - Mercedes-Benz of Rochester

US-MN-Rochester
3 days ago(12/15/2017 2:05 PM)
Job ID
12.05.2017-2021
# Positions
1
Category
Sales
Mercedes-Benz of Rochester
Type
Regular Full-Time

Summary

Are you ready to take your career to the next level with a high line brand under phenomenal leadership?  Mercedes Benz of Rochester is looking for Sales Professional ready to explore a new career or advance their already established career within the automotive industry.

 

Sales Consultants are responsible for building relationships through internet leads, selling new and pre-owned vehicles, and recommending finance and insurance products.  The ideal candidate will have general sales and customer service experience. Candidates must demonstrate excellent communication, organizational and time management skills.  As a Sales Professional you will have control over your income with unlimited income potential.  Our generous paid training program allows new employees with limited sales experience to gain product knowledge and learn our sales process.   

 

Mercedes-Benz is the pinnacle of the automotive industry and offers a polished atmosphere and state-of-the-art facility.  We provide company-sponsored training programs encouraging professional development, competitive base salary plus performance-based incentives, and a full benefits package.  High preforming employees may take the opportunity to grow within the organization and take advantage of our manager training program.

 

To learn more about the company, the opportunity, or to formally apply for this position, please visit us online at http://www.mbofrochester.com/careers.htm.

 

 

Responsibilities

  • Acts as ambassador on behalf of Mercedes- Benz.
  • Becomes an Inventory and product knowledge expert of New and Pre-Owned Vehicles.
  • Follows detailed Sales Process as outlined by the dealership.
  • Utilizes the most current forms of Sales Proposal Sheet.
  • Sells and leases and delivers a minimum of 10 units per month and keeps a 12 unit 90 day average for participation in any sales contest.
  • Approaches, greets with standard greeting and offers assistance or direction to any guest who enters the dealership showroom or sales lot.
  • Assists guests in selecting a vehicle by asking questions and listening carefully to their responses.
  • Explains fully product performance, application and benefits to prospects.
  • Offers Demonstration drives to all prospects. Follows Dealership procedure to obtain proper identification from guest prior to test drive.
  • Delivers vehicles to guests, ensuring that the guest understands the vehicle’s operating features, warranty and paperwork and is introduced to the Service Department 100% of the time.
  • Maintains frequent contact with manufacturer and other vendors to ensure a thorough knowledge of current leasing, sales and incentive programs.
  • Offers guest a follow-up visit (at dealership or off site) to review vehicle’s options.
  • Ensures that every guest has a Truly Exceptional delivery and performance of their vehicle. Establishes procedures for addressing guest concerns or complaints promptly.
  • Maximizes the profitability of each sale by offering vehicle accessories and aftermarket services.
  • Utilizes prospecting and Dealership CRM for guest follow-up and retention.
  • Completes follow-up process as outlined in the CRM per Dealership process.
  • Exhibits high level of commitment to guest satisfaction.
  • Knows and understands the federal, state and local laws which govern retail automotive sales.
  • Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
  • Attends product and sales training courses as requested by management.
  • Keeps abreast of new products, features and accessories and their benefits to guests.
  • Ensures that a manager has an opportunity to meet each guest.
  • Provides support for the Sales Manager as requested.
  • Attends product and sales training courses as requested by the Sales Manager.
  • Turns 100 percent of closed deals to finance, along with properly completed paperwork (insurance information, trade title, etc.).
  • Writes complete sales orders and processes paperwork in accordance with established dealer policies.
  • Delivers vehicles to guests, ensuring that the guests understands the vehicle’s operating features, warranty and paperwork.
  • Introduces guests to service and parts department team members. Emphasizes to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
  • Follows up on all post-delivery items, tag/title work, “we-owes” and special requests to be sure that all guests’ expectations are met.
  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
  • Maintains a prospect development system.
  • Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
  • Adheres to all standards as required by MBUSA and the dealership.

Qualifications

  • 2 years general sales experience required.
  • Must have knowledge of principles and processes for providing guest and personal services.  This includes guest needs assessment, meeting quality standards for service and evaluation of guest satisfaction.
  • Must have the ability to establish productive, cooperative relationships with guests, vendors, co-workers and management.
  • Must be self-motivated with a competitive spirit and strong work ethic.
  • Must have the ability to communicate effectively with people in an articulate manner.
  • All necessary factory training must be maintained.
  • Travel to other Ballweg locations along with MBUSA training and other relevant training courses required.
  • Must maintain a valid driver’s license for occasional travel requirements and have the ability to operate manual transmission vehicles.
  • A professional appearance and manner consistent with Mercedes culture must be maintained.

Work Schedule

A Sales Consultant is required to work during regular business hours which are Monday through Thursday from 8:30 a.m. to 7:00 p.m., Friday from 8:30 a.m. to 6:00 p.m. and Saturday from 8:30 a.m. to 4:00 p.m.  As a member of the sales team, the Departmental Manager(s) will work to ensure one late morning arrival (10:00 a.m.), one early evening departure (5:00 p.m.) and a regularly scheduled day off during the week is maintained as long as the overall Dealership is properly staffed at all times. This will result in approximately a 45 hour workweek.

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