Toyota of Wausau has become the highest volume new vehicle franchise in the market and is looking for a Guest Services Advisor to join our team to help with the high volume of phone calls and appointments. If you are ready to take your career to the next level with a strong brand and a great company in a high volume store, the Customer Service Representative position at Toyota of Wausau is the right opportunity for you.
A Guest Services Advisor is responsible for professional scheduling of all appointments and making appointment setting calls for the service and sales side of business. Key responsibilities include scheduling appointments, using high quality customer service skills to provide a great customer experience and utilizing problem solving skills to meet customer and dealership demands.
The ideal candidate will have a strong customer service background. Candidates must have strong computer skills, problem solving capabilities, outstanding organizational skills and have the desire to succeed by processing work efficiently and accurately. Successful candidates will be self-motivated to achieve goals, while enjoying a team environment. Automotive industry experience is desired, though not required as we will help you learn.
This position does not require travel.