• Office Assistant - AUDI KIRKWOOD

    Location US-MO-Kirkwood
    Posted Date 4 weeks ago(4/24/2018 3:51 PM)
    Job ID
    04.24.2018-2057
    # Positions
    1
    Category
    Administrative/Clerical
    Dealership
    Audi Kirkwood
    Type
    Regular Full-Time
  • Summary

    The Opportunity: 

    If you are ready to take your career to the next level, an opportunity with Audi Kirkwood could be right for you! We are seeking an Office Assistant at Audi Kirkwood!  Join a rapidly growing Audi facility!

     

    We want to share information about our company and seek applicants who are interested in our future employment opportunities, including the pay and benefits that we have established for our new business.  This is an exciting time for us to serve customers with enthusiasm in Missouri, just like we have done across Wisconsin and Minnesota with our existing facilities.  All interested and qualified individuals are invited to participate in our hiring process and we thank you for considering our team because finding the right team members is the building block for success.

     

    Trust, respect, integrity and commitment to the communities we serve as well as our guests is the foundation of Ballweg.  Our culture fosters this model and with our great employees, and it’s our guide each day for how we conduct business.  If you share these same values then you will feel right at home when joining the Ballweg Automotive Family. Now is the time to upgrade your career and your future. It starts with taking the first step!

     

    Our Story: 

    Ballweg started out in 1965 as a single Chevrolet dealership in Sauk City, WI and today, has grown to five dealerships across multiple cities throughout the state of Missouri, Wisconsin, and Minnesota.  Ballweg is committed to its communities and customers offering the best in class team members, state-of-the-art facilities, and diversification of product lines to provide the best service possible. 

     

    For a complete job description, to learn more about the pay and benefits for this opportunity, to apply or to simply learn more about Audi Kirkwood and Ballweg Automotive Family, visit us online at www.audikirkwood.com

     

    The Office Assistant will...

    Receive calls at the dealership, determine the nature of their business, and direct callers to their destination. You will answer basic inquiries, route incoming calls, take messages, and provide basic information to all callers.  You will also perform various administrative duties as outlined below.

    Responsibilities

    Primary Responsibilities

    Customer Service Tasks:

    • Operates a multi-line phone system answering incoming phone calls for Audi Kirkwood.
    • Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly.
    • Provides voice mail for callers if employee cannot be reached.  Takes detailed messages when voice mail is not taken by caller and delivers message to appropriate party in a timely manner.
    • Maintains a personal demeanor consistent with Audi Kirkwood’s culture, contributing a positive, supportive work environment for all Audi Kirkwood team members.

    Administrative Tasks: 

    • Maintains organization of completed agreements.
    • Issues and tracks dealer plates for the sales department.
    • Prepares and logs the daily deposit and checks for accuracy for Audi Kirkwood.
    • Receipts all monies received from vehicle sales down payments, including credit cards on a daily basis.
    • Balances and maintains the daily cash flow of sales from service and parts and any money coming in from vehicle sales.
    • Processes dealer trades and wholesales to be stocked in, follows process set forth by the Vice President/ General Manager.
    • Deals turned in from F&I
      • Completes finance packages to be mailed to financial institutions
      • Ensures all required documents are organized in the deal jacket
      • Title prep work that will need to be sent to retail customers – File “Notice of Sale” per Missouri state requirements and file “Notice of Lien” as applicable
    • Process incoming inventory being purchased: New and Used
    • Process Outgoing Inventory being sold via dealer trade or wholesale

     

    Secondary Responsibilities

    • Assists with daily posting of vendor invoices – Accounts Payable
    • Prepares and mail statements to customers – Accounts Receivable
    • Maintains titles and MSOs for current inventory
    • Assists with clerical duties as requested such as copying, scanning, filing, etc.
    • Assists the Office Manager and Vice President/General Manager with other tasks as assigned.

    Qualifications

    Qualifications/Requirements

    • Must have exceptional customer service skills.
    • Must have excellent phone etiquette.
    • Must have excellent verbal and written communication skills.
    • Must be punctual, dependable, and reliable.
    • Must have strong computer aptitude, specifically with Microsoft Word and Excel.
    • Must have the ability to multi-task in a fast-paced environment.
    • Must possess strong organizational skills.
    • Must have the ability to work independently on assigned tasks as well as to accept direction on given assignments.

    Work Schedule

     

     

     

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