Produces additional revenue for the dealership by selling finance programs and other appropriate after-sale items to new- and used-vehicle customers.
Monitors “Red Flag Rules” and maintains Dealership compliance.
Ensures compliance with cash reporting requirements and manufacturer incentive programs.
Provides customers with thorough explanation of aftermarket products and extended warranties.
Converts cash deals to finance.
Processes finance and lease deals accurately and fairly through financial sources to secure approval.
Conducts business in an ethical and professional manner.
Processes all federal, state and dealer paperwork related to vehicle transaction.
Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to the accounting department.
Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
Sets up and maintains a program which will ensure 100 percent turnover from sales to finance.
Provides sales team and General Manager with current information about finance and lease programs continually.
Works with General Manager to secure a reasonable profit from every sale.
Ensures collection of all finance and insurance fees.
Takes credit applications directly from the customer as needed.
Handles all rate quotations.
Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
Completes administrative tasks for the finance department as deemed necessary by the General Manager.
Attends sales staff meetings.
Attends ongoing training at various sites throughout the year.
Previous automotive experience or two years of sales experience preferred.
Must have knowledge of federal, state and local regulations that affect the new and used vehicle and finance departments.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.
Must have the ability to establish productive, cooperative relationships with customers, vendors, co-workers and management.
Must have knowledge of principles and methods for showing, promoting and selling products or services.
Must have knowledge of administrative and clerical procedures and systems such as Microsoft Word and Excel, managing files and records, designing forms and other office procedures.
Must utilize effective time management skills.
Must have exceptional customer service skills.
Must have excellent verbal and written communication skills.
Must be a team player.
Ability to maintain high level of confidentiality.
Audi of America certification must be maintained at the minimum level.
Travel to other Ballweg locations along with our manufacture’s training and other relevant training courses required.
Must maintain a valid driver’s license for occasional travel requirements.
A professional appearance and manner consistent with Ballweg’s culture must be maintained.