• Part-Time Receptionist -Ballweg Chevrolet Buick

    Location US-WI-Sauk City
    Posted Date 4 weeks ago(7/20/2018 3:20 PM)
    Job ID
    07.20.2018-2088
    # Positions
    1
    Category
    Administrative/Clerical
    Dealership
    Ballweg Chevrolet-Buick, Inc.
    Type
    Regular Part-Time
  • Summary

    For 50 years, Ballweg has been dedicated to finding the area’s top talent and we now have a great opportunity for you to join our team!  

     

    The ideal candidate will receive calls at the dealership, determines the nature of their business and directs callers to their destination.  Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.  Performs various administrative duties as outline below.

     

    To learn more about the company, the opportunity, or to formally apply for this position, please visit us online at: 

    http://www.ballwegchevrolet.com/

     

    Responsibilities

    Customer Service Tasks:

    • Operates a multi-line phone system answering incoming phone calls for Ballweg Chevrolet-Buick, Inc. and Sauk Prairie Collision.
    • Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly.
    • Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
    • Provides voice mail for callers if employee cannot be reached.  Takes detailed messages when voice mail is not taken by caller and delivers message to appropriate party in a timely manner.
    • Greets showroom customers in a professional, friendly, hospitable manner and determines the nature of their visit.
    • Directs customers to the correct department, notifies the appropriate employee that a customer is waiting and introduces the customer to a Salesperson.
    • Maintains a personal demeanor consistent with Ballweg’s culture, contributing a positive, supportive work environment for all Ballweg team members.

    Administrative Tasks: 

    • Receives cash, checks and credit card payments from customers; records amount received.
    • Receipts all monies received from vehicle sales down payments, including credit cards on a daily basis.
    • Process dealer trades for new units.
    • Stocks-in new and used units.
    • Issues and tracks dealer plates for sale department.
    • Coordinates Monday and Thursday dinner orders and Saturday lunch orders for the sales department.
    • Scans and sorts previous day’s service repair orders (RO’s) and accounting copies.
    • Indexes service RO’s for Ballweg Chevrolet-Buick, Inc.
    • Completes daily closing procedures using dealership checklist.
    • Assists with clerical duties as requested such as copying, scanning, filing, etc.
    • Assists Office Manager and General Manager with other projects and duties as assigned.

    Qualifications

    • Must have exceptional customer service skills.
    • Must have excellent phone etiquette.
    • Must have excellent verbal and written communication skills.
    • Must be punctual, dependable and reliable.
    • Must have strong computer aptitude, specifically with Microsoft Word and Excel.
    • Must have the ability to multi-task in a fast-paced environment.
    • Must possess strong organizational skills.
    • Must have the ability to work independently on assigned tasks as well as to accept direction on given assignments.

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