Enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles.
Drives customers to their homes or places of business and picks them up after their vehicle is repaired.
Uses good judgment and safe driving skills.
Keeps a timely shuttle route.
Assists passengers getting in and out of vehicles.
Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service.
Keeps a record of trips including names of passengers and destination or pick-up point.
Notifies Service Manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning and general maintenance.
Maintains a professional appearance.
Performs other duties as assigned.
Minimum 2 years of customer service experience required.
Must be at least 18 years old and have a current, valid driver’s license with an acceptable driving record.