• Body Shop Manager

    Location US-WI-Wausau
    Posted Date 1 month ago(9/17/2018 9:59 AM)
    Job ID
    # Positions
    Body Shop
    Toyota of Wausau
    Regular Full-Time
  • Summary

     Appraises vehicle damage to determine cost of repair for insurance claim settlement.


    • Examines damaged vehicle to determine extent of structural, body, mechanical, or interior damage.
    • Estimates cost of labor and parts to repair or replace each damaged item.
    • Create and document accurate written estimates that can be presented to the customer and/​or insurance company.​
    • Reviews internal repair cost estimates with Fixed Operations Manager.
    • Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors.
    • Prepares insurance forms to indicate repair cost estimates and recommendations.
    • Estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles.
    • Works with the insurance companies to manage the claims for our customers.
    • Follows up to ensure customer satisfaction with repairs.
    • Ensure that the estimates and documentation follow the guidelines of the insurance company’s policies and procedures.​
    • Re-create, audit and analyze insurance written estimates.​
    • Assists the Fixed Operations Manager as necessary (i.e. internal estimates, vendors, etc.).
    • Maintains a professional appearance and a neat work area.


    • Collision industry related experience preferred.
    • Thorough knowledge of automobile repair estimating.
    • Able to make both objective and subjective decisions on repair process, parts and timing. 
    • Excellent sales abilities and overall communication skills.
    • Able to relate well to diverse audiences.
    • Demonstrated commitment to continued learning by ongoing participation in I-CAR training and other industry-required training. 
    • I-CAR certifications preferred.  I-CAR certifications preferred are as follows: Aluminum Repair, Replacement and Welding; Collision Repair 2000; Electronics for Collision Repair; Finish Matching; Glass Replacement; Steering and Suspension; and Understanding Collision Repair.
    • Must have strong computer skills; experience with estimating programs is preferred.
    • Must have excellent verbal and written communication skills.
    • Must possess the ability to multi-task in a fast paced environment.
    • Must possess strong organizational skills.
    • Must have the ability to work independently on assigned tasks as well as to accept direction on given assignments.
    • Must have a professional appearance and manner.
    • Valid driver’s license required in order to perform essential job functions.


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