• Body Shop Manager

    Location US-WI-Wausau
    Posted Date 1 month ago(9/17/2018 9:59 AM)
    Job ID
    09.17.2018-2105
    # Positions
    1
    Category
    Body Shop
    Dealership
    Toyota of Wausau
    Type
    Regular Full-Time
  • Summary

     Appraises vehicle damage to determine cost of repair for insurance claim settlement.

    Responsibilities

    • Examines damaged vehicle to determine extent of structural, body, mechanical, or interior damage.
    • Estimates cost of labor and parts to repair or replace each damaged item.
    • Create and document accurate written estimates that can be presented to the customer and/​or insurance company.​
    • Reviews internal repair cost estimates with Fixed Operations Manager.
    • Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors.
    • Prepares insurance forms to indicate repair cost estimates and recommendations.
    • Estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles.
    • Works with the insurance companies to manage the claims for our customers.
    • Follows up to ensure customer satisfaction with repairs.
    • Ensure that the estimates and documentation follow the guidelines of the insurance company’s policies and procedures.​
    • Re-create, audit and analyze insurance written estimates.​
    • Assists the Fixed Operations Manager as necessary (i.e. internal estimates, vendors, etc.).
    • Maintains a professional appearance and a neat work area.

    Qualifications

    • Collision industry related experience preferred.
    • Thorough knowledge of automobile repair estimating.
    • Able to make both objective and subjective decisions on repair process, parts and timing. 
    • Excellent sales abilities and overall communication skills.
    • Able to relate well to diverse audiences.
    • Demonstrated commitment to continued learning by ongoing participation in I-CAR training and other industry-required training. 
    • I-CAR certifications preferred.  I-CAR certifications preferred are as follows: Aluminum Repair, Replacement and Welding; Collision Repair 2000; Electronics for Collision Repair; Finish Matching; Glass Replacement; Steering and Suspension; and Understanding Collision Repair.
    • Must have strong computer skills; experience with estimating programs is preferred.
    • Must have excellent verbal and written communication skills.
    • Must possess the ability to multi-task in a fast paced environment.
    • Must possess strong organizational skills.
    • Must have the ability to work independently on assigned tasks as well as to accept direction on given assignments.
    • Must have a professional appearance and manner.
    • Valid driver’s license required in order to perform essential job functions.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed